Effective Date: 15 May, 2024

Thank you for choosing Globo Market Hub. We want you to be completely satisfied with your purchase, and we understand that sometimes a return may be necessary. Our Return Policy outlines our procedures for returning items purchased through our platform.

1. Eligibility: a. Products: Most products are eligible for return within [Insert number] days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. b. Services: Returns for services (e.g., subscriptions, memberships) may be subject to additional terms and conditions outlined at the time of purchase.

2. Return Process: a. Initiation: To initiate a return, please contact our customer support team within the specified return period. You may be asked to provide proof of purchase or additional information about the reason for the return. b. Authorization: Once your return request is approved, we will provide you with instructions on how to return the item. Please note that return shipping costs may be your responsibility unless the return is due to an error on our part (e.g., incorrect or damaged item). c. Inspection: Upon receiving the returned item, we will inspect it to ensure that it meets the eligibility criteria for a return. We reserve the right to reject returns that do not meet these criteria. d. Refund or Exchange: If your return is approved, you will have the option to receive a refund to your original method of payment or exchange the item for a replacement. Refunds will be processed within [Insert number] business days of receiving the returned item.

3. Non-Returnable Items: Certain items are not eligible for return, including:

   • Gift cards
   • Downloadable software or digital products
   • Perishable goods
   • Personalized or custom-made items

4. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to process your claim.

5. Cancellation Policy: Orders may be canceled for a full refund if canceled within 24 hours of purchase, provided the order has not yet been shipped or processed.

6. Contact Us: If you have any questions or concerns about our Return Policy, Our customer support team is available to assist you with any issues related to returns or exchanges.

By shopping with Globo Market Hub, you agree to abide by the terms and conditions outlined in this Return Policy. We reserve the right to update or modify this policy at any time without prior notice.