Effective Date: 15 May, 2024

Thank you for shopping with Globo Market Hub. We strive to provide the best shopping experience possible, and your satisfaction is important to us. This Refund Policy outlines our procedures for processing refunds and returns.

1. Eligibility: a. Products: We accept returns for most products within [Insert number] days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. b. Services: Refunds for services (e.g., subscriptions, memberships) may be subject to additional terms and conditions outlined at the time of purchase.

2. Refund Process: a. Initiation: To request a refund, please contact our customer support team within the specified return period. You may be asked to provide proof of purchase or additional information about the reason for the return. b. Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [Insert number] business days. c. Return Shipping: You may be responsible for paying return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged item).

3. Non-Refundable Items: Certain items are not eligible for return or refund, including:

   • Gift cards
   • Downloadable software or digital products
   • Perishable goods
   • Personalized or custom-made items

4. Exchanges: If you need to exchange an item for a different size, color, or model, please contact our customer support team to arrange for an exchange. Exchanges may be subject to availability and additional shipping costs.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to process your claim.

6. Cancellation Policy: Orders may be canceled for a full refund if canceled within [Insert number] hours of purchase, provided the order has not yet been shipped or processed.

7. Contact Us: If you have any questions or concerns about our Refund Policy, Our customer support team is available to assist you with any issues related to returns or refunds.

By shopping with Globo Market Hub, you agree to abide by the terms and conditions outlined in this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.